Certified quality

ISO 9001

Twils adopts the principles of lean manufacturing, investing resources only when their objective is to create value for its customers. The world of beds also pays great attention to accessories: bed bases, mattresses, bed linen, all of which are created and Xed by Twils to guarantee top quality and an excellent night’s sleep for our customers.

The company is ISO 9001 / UNI EN ISO 9001:2008 certified (certificate number IT15/0312).

Read the certification

Quality Policy Statement

The prime aim of the company TWILS S.r.l. is to achieve in the near future full satisfaction of all those who, either directly or indirectly, play a part in the established cycle of activity (Clients – Employees – Suppliers).

The company believes that only through top Quality in both services and products can a leading market position be achieved.

TWILS S.r.l. has therefore based its Quality Management System (QMS) on the following essential requirements:

  1. Direct, continuous and permanent commitment by General Management in managing the QMS.
  2. Direct and permanent cooperation by all personnel at all levels to reach the objective (Quality in both services and product).
  3. Customer relations based on maximum cooperation, always and in any case trying to effectively assess all the requests so as to give quick and appropriate answers and solutions for the issues raised.
  4. Supplier relations developed to create a sense of cooperation to improve the quality of the purchased product and services.
  5. Continual and constant improvement of the Catalogues, Price Lists and Fabric Samples with a view to providing a constantly up-to-date and user-friendly sales aid to the Client.
  6. Improvement of the product and its production process in all stages, keeping all the internal and external non-conformities under constant control so as to implement the necessary corrective actions.


Aware of the important role played by human resources, special attention has been paid to the training and development of all personnel.

The QMS of TWILS S.r.l. is compliant with the requirements of the standard UNI EN ISO 9001:15.

The General Management has made a constant effort to ensure that this standard is known and applied throughout the company.

Certificate of origin
The Chamber of Commerce and In- dustry of Treviso certifies that Twils s.r.l. brand sofas are manufactured in Italy at the Twils s.r.l. production fa-cilities in Via degli Olmi, 5 Cessal- to (TV). An original copy of the cer- tificate of origin must be requested immediately before the sofa is dis- patched for those countries where it is mandatory.
Foam padding
We hereby certify that the items we use for our padding comply with socio-environmental requirements currently in force, with special atten- tion as regards environmental sus- tainability and the health and safety of our products. We guarantee that the certified products do not contain harmful or hazardous substances. (Olmo Giuseppe S.p.A.)
Feather padding
Our natural feather and down pad- ding is washed and sterilised in accordance with the law by Minardi Piume using their authorised system no. ABP376WHBF3. Minardi Piume is a member of the European asso- ciation EDFA and the international associations IDFB and IDFL. Pluck- ing feathers outside the moulting season is prohibited by law. These associations are committed to mon- itoring farmers and breeding farms for many years now. (Minardi Piume S.p.A.)
Wooden frames
PEFC certification guarantees that the wood comes from sustainably managed forests. Certified forests are regularly checked by independ- ent inspectors. (Ferc S.r.l.)
Environmentally-friendly paper
The cellulose content of this product comes from forests which are cor- rectly managed and independently certified, in accordance with the regulations of the Forest Steward- ship Council.
CATAS laboratory
The materials used by Twils s.r.l. comply with fire safety standards and, in collaboration with the CATAS laboratory, which is accredited by ACCRE-DIA, it tests products and materials upon request according to the specific statutory requirements of the country of destination I 1 IM; UK BS:5852; USA – CA TB 117-2013.

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Sviluppo grafico Webkolm

Irene Sartor

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Marco Tonet
Nicola Carpene
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Piero Carniel (Webkolm)
Ilaria Giglio